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No disconnects when customers can’t pay their bills because of coronavirus disruptions. The company is also waiving related late fees. Like Comcast, AT&T is also providing free access to its public WiFi hot spots. The company also said its consumer home internet wireline customers and fixed wireless internet customers would receive unlimited data.

Cable/Internet Assistance

Visit https://corporate.comcast.com/covid-19


60 days free (even non customers), not disconnecting for non-payment, no late fees. Visit https://corporate.comcast.com/covid-19


Entergy is suspending disconnections in most areas. Visit https://www.entergy.com/covid-19/


Most regional and national internet providers are offering free service to families with K-12 students. Contact your local provider for more details. 

Louisiana Housing Corporation (LHC)

Funding aims to help families, seniors, and people with disabilities pay energy bills during the COVID-19 pandemic. Visit lhc.la.gov

Phone Assistance

Visit https://www.verizon.com/about/news/covid-response-customers

Phone/Cable/Internet Assistance

Visit https://about.att.com/pages/COVID-19.html#get-help

Spectrum Mobile

No late fees, free WiFi hotspots, no disconnects for 60 days. Visit https://www.spectrum.net/support/internet/spectrum-wifi


Unlimited data to all current customers who have plans with data for the next 60 days. it will also provide additional data to mobile hotspot users.


Verizon said it is waiving late fees and won’t be disconnecting service for customers “negatively impacted by the global crisis.” Visit https://www.verizon.com/about/news/update-verizon-serve-customers-covid-19


Most water companies will not shut off water due to non-payment and are waiving late fees– many through April 2020. Contact your individual company for specific details. 

Rent Assistance

Zip Code-Based Directory. Visit https://www.rentassistance.us/

Resident Relief Foundation

Visit https://residentrelieffoundation.org/

Salvation Army

Salvation is focused on financial support for low wage workers losing their jobs during the COVID outbreak. Visit https://www.salvationarmyusa.org/usn/covid19/

United Way

United Way Hotline for financial and other support. Visit http://211.org/ or Dial 211

Utility Assistance

Visit https://www.entergy-neworleans.com/